Outreach Navigator – Full-time
Thank you for considering joining the Minnesota Indian Women’s Resource Center. MIWRC appreciates and values the wisdom of our community. We work with our clients and partners to deliver a comprehensive array of services and maintain an extensive referral network to fully meet the needs of the women and families we serve. We treat everyone who walks through our doors with dignity and respect and strive to maintain a safe environment for all of our clients.
The mission of the Minnesota Indian Women's Resource Center (MIWRC) is to empower American Indian women and families to exercise their cultural values and integrity, and to achieve sustainable life ways, while advocating for justice and equity.
The Outreach Navigator is responsible for coordinating case management, supportive services, referrals and activities for residents of the Navigation Center and encampment residents placed in housing services. The Outreach Navigator will utilize a Harm Reduction/Housing First model to provide services to these individuals. Outreach Navigator will make and monitor referrals to support quality of life improvements, help clients find and referral-options that meet their individual needs/capabilities. Housing Outreach Navigator will maintain an office at MIWRC agency.
Duties & Responsibilities:
Support Case Management Services
Conduct intake interviews and determine eligibility based on program target population and criteria.
Assist participants with all needed documents to apply for any benefits or services.
Maintain and make use of case records or notes at every contact.
Establish an ongoing rapport (professional relationship) with residents which promotes a level of trust and respect for all.
Provide intervention relating to disputes between clients and service providers.
Determine appropriate responses for problem behaviors and make appropriate referrals monitoring follow through.
Record and provide to stakeholders the needed data of program statistics.
Schedule, remind and help make transportation available for clients to and from appointments.
Coordinate Support Services and Activities
Provide information and referrals services to clients about services and programs within the community.
Develop, implement and maintain appropriate social and cultural activities for clients based on client interest.
Support Program Administration
Actively participate in staff meetings and in-service training sessions.
Assist with communication and involvement with staff, property management, outside agencies/organizations.
Maintain highly confidential and sensitive information.
Ability to exemplify professional conduct and boundaries and handle stressful situations well.
Other duties as assigned.
Experience working with American Indian community.
Valid driver’s license with a satisfactory driving record required and provide proof of auto insurance.
Must be willing to submit and pass DHS Criminal Background Study.
Experience working with homeless prevention, rapid rehousing and/or housing advocacy.
SALARY RANGE: $ 20.00/hour
How to Apply
Send resume and cover letter to:
or mail to:
2300 15th Avenue S.
Minneapolis, MN 55404
Equal Opportunity Employer